Shipping + Returns

SHIPPING

Furniture is available for local pickup only. Contact the shop for lead times on furniture items.

We ship all pillow orders anywhere in the United States for free. In order to receive free shipping, the order must contain only pillow covers. Shipping for all other items is calculated at check out.

All orders of in stock merchandise will ship out within three business days.

 

RETURNS

We work hard to make sure you will be happy with any and all purchases from Madison Nicole Design. If something is wrong with your order, please reach out to us right away at shop@madisonnicoledesign.com and we will do what we can to make it right. 

We accept returns for a refund on qualifying products in new, unused condition if the return is initiated within 10 days of receiving the product. If products are received back in less than perfect condition, we reserve the right to offer a partial refund.

Customer is responsible for all return shipping fees, unless the order arrived damaged.

Refunds will be issued to the original form of payment.

A 'Custom Order' is defined as any product that is made-to-order, or any product that was not in-stock and readily available to ship at the time of purchase. Custom orders are deemed Final Sale and are not able to be returned or refunded.